Ask questions often
How long does it take to get the order?
Your order will be shipped in two to three days. Our average delivery time is 7 to 21 working days. In any case, if you do not receive your project within 60 days, we will repay you in full, and you can keep the project when you receive it.
Where shall we deliver the goods and what is the cost of delivery?
We ship everything around the world. The delivery fee is free of charge.
Where are you from?
Our company is based in France. We ship our packaging directly from our producers in Asia.
Who sent me the article?
Your project is sent through the local post office.
What is the delivery time?
Deliver the project according to the terms of your local post office.
What if no one is at home?
"Don't worry, our projects will stay in your mailbox if they are small enough. In addition, your packaging will be left at your post office, where you can collect it.
I have the wrong address. What can I do?
Don't worry, if your order is not issued, contact us immediately and we will be happy to update your information. On the other hand, according to our general sales conditions, it is impossible to make any further changes when an order is sent out from our warehouse.
Is your website safe?
This site is 100% secure. Franklin, we can even say it's 300% First, your website is on an HTPs server ("the little green padlock on the left side of the URL is to remind you on this page.") The safest website "shopping truck" and everything related to payment orders. All pages on this site are secure and not be hacked or targeted by malware. Finally, on the issue of payment, the strings and paypal we use are the references of Internet transaction security terms.
What is the method of payment?
Currently, you can pay our website by credit card or by payment. We do not accept bank inspection, transfer or collection.
What if I am not satisfied with my product?
We give 100% money back guarantee! If, for any reason, the product fails to meet your expectations, you can send it back to us within 14 days after receiving it, and we will try our best to recalculate the price of the project. However, all returned products must be in perfect condition, and the cost of return must be paid by you. Prevent mailing and then send it to us.
Any questions?
If you have any questions, please contact us by email Your satisfaction is 100% guarantee!