CONTACT
Have a question about an order, embroidery, or a gift? Write to us: we respond to every message within 24 hours, Monday through Friday.
- Emailbonjour@hopla.example
- WorkshopAtelier Hopla, Strasbourg
- Opening hoursMonday to Friday, 9 a.m. to 5 p.m.
Before writing to us
Your answer might already be there.
When will you reply?
Within 24 business hours, Monday to Friday.
Where can I find my order number?
In the confirmation email, it starts with #.
How can I track my order?
Using the link in the shipping email, or on the Order Tracking page.
How do I return an item?
Write to us within 30 days: we’ll send you a return label.